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Independent

Bailey Family Insurance, Independent insurance agency in Springfield, IL

Since 2017 · Licensed in IL

5.0(1,074)

Veteran-owned, faith-driven independent insurance agency in Springfield serving all of Illinois. The agency shops 30+ top-rated carriers to help clients find coverage for personal, commercial, life and wealth insurance needs.

Call 217-441-2342

Most quotes back an agent from the Springfield, Illinois office will be in touch — usually the same day

Contact info

Location & business hours

957 Clocktower DriveSpringfield, IL 62704Directions

Walk-ins welcome

Business hours

Sun
Closed now
Mon
8:30 AM–4:30 PM
Tue
8:30 AM–4:30 PM

You can also text the office at (217) 441-2342.

We shopErieForemostNationwideTravelersHartford+13 more

What do you need covered?

Quick answer

Bailey Family Insurance at a glance

Updated

Bailey Family Insurance is an independent insurance agency in Springfield, IL, founded in 2017. It compares 18 carriers including Erie, Foremost and Nationwide for home & auto, car, home and more. Customers rate it 5.0 out of 5 across 1074 reviews.

Founded
2017 · 9 years in business
Agency type
Independent — not tied to one insurance company
Carriers compared
18 — Erie, Foremost, Nationwide, …
Coverage
32 lines — home & auto, car, home, homeowners, personal auto, …
Licensed in
IL
Serving
Springfield, Illinois and Central Illinois

Getting a quote

How to get a quote from Bailey Family Insurance

Most quotes back an agent from the Springfield, Illinois office will be in touch — usually the same day

How it works

  1. 1Enter some basic information on the website.
  2. 2BFI shops multiple insurance carriers.
  3. 3BFI presents multiple options to choose from.

What to have ready

  • Contact information
  • Preferred contact method
  • Zip code
  • Details about the requested line of coverage
  • Optional document upload such as insurance card, declarations page, or closing documents

No Social Security number needed to start.

Coverage we offer

Insurance coverage in Springfield, IL

18 carriers compared

Business

Businesses we insure
Contractors, Tradesmen, Landlords, Commercial real estate investors, Real Estate Investors / Landlord Portfolios, Small business owners, Professionals
Discounts we look for
Bundling home + auto usually saves the most.
Carriers
Erie, Foremost, Nationwide, Travelers, Hartford, Metlife, Safeco, State Auto, Liberty Mutual, Chubb, Berkshire Hathaway Guard, National General, American Modern, Hagerty, Progressive, Bristol West, Kemper, Farmers

Already a customer?

Bailey Family Insurance customer service

Please don't share policy or SSN numbers in the chat.

Report a claim

Call your insurance company's claims line — open 24/7. Bailey Family Insurance will help you follow up.

After hours: The claims center says to call/text the agency anytime at 217-441-BFIA (2342), and carrier claims contact information is also provided.

Make a payment
Billing and payments are made directly on the carrier's website via the billing and claims page.Erie·Travelers·Safeco·National General·Progressive
Change a policy
The contact page message form includes billing and service help, and the FAQ says clients can send documents remotely by email or text.217-441-2342
Certificates
Clients can request a certificate of insurance through the service center/contact page. The FAQ says BFI can usually provide a COI within one business day for clients.
ID cards
Clients can request an ID card for car, boat, or motorcycle policies through the contact page linked from the service center.
Coverage review
The agency offers complimentary quotes and/or policy reviews.

Reviews

Bailey Family Insurance reviews

5.01,074 reviews

Customers mention responsive and helpful during claims, easy process that saves clients time and hassle, trusted local agency with strong service and friendly team that educates clients and helps them make informed decisions.

FAQ

Bailey Family Insurance FAQ

11 questions

Will my rate go up if I switch?

No. Getting a quote doesn't change your current policy or rate. Bailey Family Insurance compares 18 carriers and shows you the options side by side. You only switch if a new policy saves you money or covers you better.

Do you charge a fee?

There is no charge to get a quote from Bailey Family Insurance. Any fee on a specific policy is shown to you before you buy.

Is Bailey Family Insurance independent?

Yes. Bailey Family Insurance is an independent insurance agency, so it isn't tied to one company and can quote 18 carriers.

How do I get a quote?

Use the chat on this page, call 217-441-2342 or visit the office at 957 Clocktower Drive, Springfield, IL 62704. It takes about 2 minutes and you don't need your Social Security number. Most quotes come back an agent from the Springfield, Illinois office will be in touch — usually the same day.

How do I file a claim?

Call your insurance company's claims line — the numbers are listed on this page under "Already a customer?". Bailey Family Insurance can help you follow up at 217-441-2342.

What are the benefits of switching to you?

Because the agency is 100% independent, it can offer many choices in coverage and insurance providers and save clients time comparing options themselves.

How do we switch to you?

First secure coverage with the carrier BFI found for you, usually by making an initial down payment and signing off on the presented policies. The process is described as simple and only taking minutes.

Do you shop my insurance every year?

They can revisit policies annually, but do not necessarily recommend changing carriers every year or six months because it can negatively impact an insurance score and increase rates.

How Much Life Insurance Should You Get?

Any amount of life insurance is better than none, and getting it while younger and healthier is best. To estimate needs, add monthly expenses and debts your family would keep paying if you passed away.

How to Send Us Your Documents Remotely

Clients can email documents to info@bfi.us or text them to 217 441-BFIA (2342), and can also stop by the Springfield office.

Liability-Only vs. Full Coverage

Liability-only pays for damage and injuries you cause to others but not repairs to your own car. Minimum required coverage may not be enough, so BFI helps clients choose fitting coverage.

Who we are

About Bailey Family Insurance

Since 2017

Recognition

Awards
Illinois Agency of the Year, Best of Springfield, Readers Choice, Best of Capital
Member of
Trusted Choice, SIAA, IIA, The Chamber, VIAA
Community
Mission: Loving the Community through Protection & Education., Proudly serving our community., BFI & NAPA Partnership.
Licensed in
IL

Ratings across sites

Google5.0(1074)
Bailey Family Insurance957 Clocktower Drive, Springfield, IL 62704217-441-2342

Insurance products are offered by Bailey Family Insurance, a licensed insurance agency. Coverage, rates and availability depend on the insurance company and your details; quotes are not a guarantee of coverage. The chat on this page is an AI assistant and can make mistakes; don't share policy, license or Social Security numbers in it. Twig created this page from Bailey Family Insurance's website and public review sites. It isn't managed or endorsed by Bailey Family Insurance, and details may be out of date; contact the agency to confirm. The assistant on this page is Twig's, not Bailey Family Insurance's. Ratings and reviews belong to their sources.