Pricing
Drive Customer Outcomes
AI Specialists that deliver 50% faster onboarding, 2x support efficiency, and 50% more ticket deflection.
Recommended
Pro
Twig will setup and manage
$5/ answer
Enterprise
Twig will setup and manage
Custom
Compare Plans
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Min Answers | 100 | Custom | |
| Human Review | |||
| Seats | Unlimited | Unlimited | Unlimited |
| Onboarding | AI Specialist setup | AI Specialist setup | |
| Ongoing Answer Quality | Twig Managed | Twig Managed | |
| Full SaaS Platform | |||
| All Agentic Capabilities | |||
| All Application Interfaces | |||
| Unlimited Data Source Size | |||
| Files & Websites | |||
| Confluence, Jira, Tickets | |||
| Built-in Knowledge Base | |||
| Synthetic QnA Generator | |||
| Custom Data Sources / APIs | |||
| Remember Edits | |||
| Memory Across Chats | |||
| Google SSO | |||
| Enterprise SSO | |||
| User Group Permissions | |||
| SOC 2 Compliance | |||
| SOC 2 Type 2 Report |
Frequently Asked Questions
How do you justify ROI?
Customers report 40–50% savings in customer response times within 3 months. A 20-person support team typically saves $125K per year.
What does an AI Specialist do?
AI Specialists are trained personnel who configure your AI setup based on learnings from 30+ deployments — ensuring fast, high-quality results from day one.
How do you measure answer quality?
Our quality module evaluates every AI answer across 7 dimensions, giving you full visibility into accuracy and coverage.
What's the difference between Managed Onboarding and Outcome?
Managed Onboarding ensures 9 out of 10 questions are answered acceptably. Outcome includes ongoing weekly reviews and metrics reporting to continuously improve performance.
