Drive Customer  Outcomes

AI Specialists

Twig's AI Specialists are trained to help you achieve results faster.
Outcomes
✅ 50% faster onboarding: AI Specialists will setup the AI agents, data sources, behavior , playbooks.
✅ 2x support efficiency: AI Specialists train your support team to adopt AI.
✅ 50% more ticket deflection: AI Specialists will review answers and refine setup for higher deflection rates.
Save 25%
Monthly
Yearly
Plans

Self
Serve

$37
/mo
per seat
Try it for free
Recomended

Specialist OnBoarding

$625
/mo
unlimited seats
Try it for free

Managed Outcome

$1,250
/mo
unlimited seats
Get a demo
Plans

Self
Serve

$19
/mo
per seat
Try it for free
Recomended

Managed OnBoarding

$499
/mo
unlimited seats
Try it for free

Managed Outcome

$999
/mo
unlimited seats
Get a demo
Ideal for
ⓘ
Self-sufficient teams, 1-3 agents
Growing teams that want fast initial setup and success
Mission-critical deployments full-service partnership
Initial Onboarding
ⓘ
-
AI Specialist helps setup your AI agents and data sources.
AI Specialist helps setup your AI agents and data sources.
OnGoing Answer Quality
ⓘ
-
-
5 Hours/Week AI specialist helps drive outcomes
AI Resolutions
ⓘ
100/mo
1,000/mo
2,000/mo
Additional AI Resolutions
ⓘ
$0.99/resolution
$0.50/resolution
$0.50/resolution
Platform Access
ⓘ
✅ Full SaaS platform
✅ Full SaaS platform
✅ Full SaaS platform
Agentic Capabilities
ⓘ
Respond with Citations
ⓘ
Take Actions /API Calling
ⓘ
AI Navigation
ⓘ
Application Interfaces
ⓘ
InApp AI Bot
ⓘ
Web App
ⓘ
Browser Extension
ⓘ
ZenDesk Native App
ⓘ
HelpScout Native App
ⓘ
Gmail Plugin
ⓘ
Outlook Plugin
ⓘ
-
Data Sources
ⓘ
Size Limits
ⓘ
Unlimited
Unlimited
Unlimited
Files, Websites
ⓘ
Confluence, Jira, Tickets
ⓘ
Builtin Knowledge Base
ⓘ
Synthetic QnA Generator
ⓘ
-
Custom Data Sources/APIs
ⓘ
-
-
Customize & Train AI
ⓘ
Remember Edits
ⓘ
Memory Across Chats
ⓘ
Security
ⓘ
Google SSO
ⓘ
Enterprize SSO
ⓘ
-
-
User Group Level Permission
ⓘ
-
-
Compliance and Reporting
ⓘ
SOC 2 Compliance
ⓘ
SOC 2 Type 2 Report
ⓘ
-
-

FAQ's

Everything you need to know adopting AI brain for your CX Team

How do I justify the ROI on CX Brain?

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40-50% savings in customer response times and hours spent have been reported by customers within 3 months of go-live. A team of 20 support engineers would save $125K per year.

Twig vs ChatGPT ?

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Twig works with your private data sources which are refreshed every week. Learn more

Twig vs InHouse AI ?

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Enterprise AI can seem simple to start with but get complex very fast. Learn more

Twig vs ChatBots ?

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ChatBots are great for consumer applications where question types and responses are limited. Learn more

AI Brain for Customer Experience
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We're SOC 2 certified!

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