Headquartered in San Mateo, California, Twig builds a production-grade RAG stack that helps engineering teams ship reliable knowledge agents faster—without owning complex ingestion, retrieval, and evaluation infrastructure.Founder-Led, Engineering-First
Twig was founded by engineers who previously worked at H2O.ai, have authored technical books on RAG systems, and have won multiple AI hackathons—including at AGI House. Their work is deeply shaped by hands-on experience building real systems, not demos.
Proven at Enterprise Scale
Before Twig, the founding team built AI and data platforms now used by teams at Cisco, HP, Wells Fargo, Capital One, SonicWall, Verifone, Broadcom, and others—operating at real enterprise scale with real reliability constraints.
Built by Practitioners
Twig is developed by engineers and applied AI researchers who have spent years solving hard RAG problems in production: connectors, chunking strategies, memory, orchestration, and evaluation across fragmented enterprise knowledge.
Outcome-Driven by Design
We optimize for outcomes engineering teams care about: faster time-to-market, predictable quality, and lower operational burden—so teams can deploy knowledge agents confidently without maintaining a bespoke RAG stack.
CX Leaders do not want to buy yet another software that does not work. Twig prides itself on outcomes. Our pricing model reflects that, out plans come with unlimited seats, you pay 0.99 cents per question answers. Thats it. If you benefit we benefit.
- Unlimited users
- UnLimited AI agents
-UnLimited data sources
- Pay only for answered questions.
Twig is backed by a powerhouse syndicate of venture and angel investors who share our vision for transforming customer support with AI:
Race Capital – a top-tier VC renowned for scaling category-defining SaaS startups.
PathVC – another leading venture partner with deep expertise in enterprise AI and go-to-market acceleration.
30+ Strategic Angels – senior leaders and innovators from companies like Cisco, Zuroa, Meta, and more, providing hands-on guidance and unparalleled industry connections.
Their collective support not only validates our market opportunity but also fuels our hyper-growth—equipping Twig with the resources, mentorship, and network to accelerate product innovation and global expansion.
We're hiring across most roles. If you're located in San Francisco we'd love to have you join our in-person office.
Open Roles
