AI Real Estate ISA — Qualify Leads & Book Showings 24/7
AI real estate ISA that qualifies inbound property inquiries in seconds, books showings automatically, and follows up on leads 24/7 — for less than the cost of a human ISA.
Starts at $599 /month · covers unlimited leads + showings, no per-lead fees
TL;DR
Sera qualifies real estate leads from Zillow, Realtor.com, and your website in seconds — then books showings onto agent calendars. Brokerages using Sera convert 40–60% more inbound leads into booked showings and eliminate ISA payroll costs.
Why Real Estate teams use Twig
Sera, Twig's AI inside sales agent for real estate, qualifies every inbound lead from Zillow, your website, and ad campaigns within seconds — then books the showing directly onto your agent's calendar. She handles property inquiries 24/7, follows up on every missed connection, and turns top-of-funnel leads into qualified showing requests without a single human ISA seat.
Key Takeaways
- ✓Qualifies inbound leads from Zillow, Realtor.com, Trulia, and IDX websites in real time
- ✓Books property showings directly onto agent calendars (Follow Up Boss, kvCORE, Sierra Interactive)
- ✓Asks the right qualification questions: timeline, financing, areas, must-haves
- ✓Follows up on every missed connection with text and voice — no lead goes cold
- ✓Works nights and weekends when 60%+ of buyer activity happens
- ✓Costs a fraction of a single ISA seat; handles unlimited concurrent leads
Real Estate Support Challenges
Most inbound leads from Zillow/portals never get a callback within the critical first 5 minutes
ISA hiring is expensive — and turnover is constant
Agents waste hours on unqualified leads who aren't ready to buy
Speed-to-lead drops dramatically on evenings and weekends — when buyers actually shop
Manual follow-up gets dropped after a few attempts; warm leads die
How Sera handles a typical real estate lead
A buyer fills out a "schedule a tour" form on your IDX site at 9:47pm Saturday:
- Sera calls them within 60 seconds — while they're still browsing
- Asks qualification questions: timeline, pre-approval status, areas, must-haves
- Confirms a showing at the listed property for Sunday 2pm
- Books it onto the listing agent's calendar in Follow Up Boss
- Sends the buyer a confirmation text with property details and agent contact
The next morning your agent has a qualified showing on the calendar — instead of a stale Zillow lead that probably already booked with another agent who responded faster.
What Sera covers for real estate
Inbound lead qualification — Calls every lead from Zillow, Realtor.com, Trulia, IDX, and ad campaigns within 60 seconds. Runs natural qualification conversations using your criteria.
Property inquiry handling — Answers questions about specific listings (price, schools, square footage) and books showings directly onto agent calendars.
Showing booking — Integrates with Follow Up Boss, kvCORE, Sierra Interactive, BoomTown, LionDesk, and other CRMs to book showings and listing appointments.
Long-tail follow-up — Continues to follow up on warm-but-not-ready leads via text and voice over 30/60/90 days — keeping pipeline alive without manual work.
Why brokerages choose Sera over hiring ISAs
The math on hiring ISAs has never worked well — high turnover, inconsistent quality, expensive overhead. Sera eliminates the entire ISA layer: every lead gets contacted in under 60 seconds, every qualified buyer gets booked, and every cold lead gets long-term nurture. Brokerages typically save $50,000+/year per ISA seat replaced while converting more leads.
Frequently Asked Questions
What is an AI real estate ISA?
An AI real estate ISA (inside sales agent) is a software-based replacement for the human ISA role. It answers inbound buyer and seller inquiries instantly, qualifies the lead (timeline, financing, areas, motivation), and books showings or listing appointments directly onto an agent's calendar — at a fraction of the cost of a human ISA.
How does AI real estate lead qualification work?
Sera receives every inbound lead — Zillow, Realtor.com, your IDX website, ad campaigns — and contacts the lead within seconds via voice or text. She runs a natural qualification conversation using your criteria (price range, timeline, financing status, areas of interest, must-haves), scores the lead, and routes hot leads to agents while nurturing the rest.
Can Sera book showings onto agent calendars?
Yes. Sera integrates with Follow Up Boss, kvCORE, Sierra Interactive, BoomTown, LionDesk, and most other real estate CRMs to read agent availability and book showings directly onto their calendars with confirmation texts.
What's the difference between Sera and Zillow Premier Agent?
Zillow Premier Agent sends you leads — but you still have to call them, qualify them, and book them. Sera is what happens AFTER the lead comes in. She works on top of Zillow, Realtor.com, and your own IDX site to handle the actual follow-up, qualification, and booking that converts leads into showings.
How fast does Sera respond to a new lead?
Under 60 seconds, via voice call or text (your choice based on lead source). Research consistently shows that contact within 5 minutes increases conversion 100x vs. contact after 30 minutes. Sera makes that 5-minute window automatic and consistent.
How much does this cost compared to hiring an ISA?
A human ISA costs $45,000–$75,000/year fully loaded, plus commission splits. Sera costs a fraction of one seat, handles unlimited concurrent leads, and works 24/7 — including the weekend hours when most buyer activity happens. Most brokerages eliminate the ISA role entirely.


