š Fintech Fireside with Rutger van Faassen
Founder of Information Banker š¤
š Welcome to FinTech Meetup! Tell us about yourself.
Iām Rutger van Faassen, founder of Information Banker. š¼
I help solution providers connect with banks & credit unionsāand, more importantly, make those connections meaningful. š¤ Whether youāre building for lending, onboarding, or customer experience, I bridge the gap between innovative fintechs and the financial institutions that need them. š¦āØ
š„ Whatās big on your mind for 2025?
AI. Period. š¤
- Everyoneās buzzingābut too many are still on the sidelines.
- AI is the shift of our lifetime: if you're not experimenting, you're falling behind.
āIām passionate about helping financial leaders move from āwait and seeā to ātest and learn.āā
š§ One of the most compelling AI use cases
- Klarnaās success:
- Cut customer-service FTEs by 700
- Reduced call times from 11 min to 2 min
- Maintained the same customer-satisfaction score
- Thatās real efficiency + real ROIāand banks & credit unions want in, they just donāt always know how to start.
š” 15+ years in the gameāone key insight others miss
- Start with a human connection
- Before pitching your product, share why you do what you do. Passion builds trust. ā¤ļø
- Youāre selling to a team, not one person
- Your champion must retell your story to 19 other decision-makers.
- Make your story clear, memorable, and repeatable: if they canāt sell your value internally, the deal doesnāt move.
š² Want to connect with Rutger?
Whether youāre a startup, scale-up, or enterprise fintechāRutger helps you win with banks.
#Fintech #AIinBanking #DigitalTransformation #CustomerExperience #BankingInnovation #SalesStrategy #Partnerships #FinancialInstitutions #FintechTrends #FutureOfFinance
ā