AI co-pilot

Tax Prep AI

Let AI answer frequently asked customer questions

‍6000+ IRS codes, Forms and Filing info in one conversational AI.

Get Free for 30 Days

Get Team Access

$250/- per month after 30 days
No additional fees/overages etc

Trusted by leading Tax Professionals

Try it out now

Get this AI live on your website within 1 day. Zero fees for 30 days. $250/-Month from 2nd month

We doubled our customer response
‍rate with Twig AI, this tax season

Per, Kirsten Simmons - Director, Customer Success

See How We Did It

AI Brain built for Tax Prep teams

Built from ground up with for customer experience teams unique needs.

62% faster responses
to tax inquiries

‍Answer long-tail inquires and repeat questions in seconds
Twig's semantic cache stores hundreds of canned responses and customer answers.

10 Hrs saved
each week per agent

Avoid manually looking up IRS codes, Forms, filing process, and internal pricing sheets.
No longer spending hours searching tens of documents and sheets.

Factual answers
you can rely upon

Get answers only from trusted data sources along with actual citations.
You can independently verify and reference citations with your customers.

A Single Standard for customer responses

Let your Tax team refine AI answers and add contextual scenarios. Twig's Semantic Cache remembers these specific cases and updates so AI can handle it next time.

AI Personas mapping each Tax specialization

Taxes scenarios are much diverse, and our AI models follow that. Twig AI offers multiple Tax Prep personas, each specializing in a specific topic and fine-tuned to the unique requirement for the tax team.

One source for all docs, sheets, pages

Tax reps frequently rely on internal processes, rules and pricing sheets. Twig simplifies combining external IRS sources with internal data.
AI generates a new knowledge base for your team to improve customer answer quality.

FAQs

Everything you need to know adopting AI brain for your CX Team

How do I justify the ROI on CX Brain?

40-50% savings in customer response times and hours spent have been reported by customers within 3 months of go-live. A team of 20 support engineers would save $125K per year.

Twig vs ChatGPT ?

Twig works with your private data sources which are refreshed every week. Learn more

Twig vs InHouse AI ?

Enterprise AI can seem simple to start with but get complex very fast. Learn more

Twig vs ChatBots ?

ChatBots are great for consumer applications where question types and responses are limited. Learn more

Watch the video of Twig AI in action

AI co-pilot

Tax Prep AI

Try it out now

AI Brain built for Tax Prep teams

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