Meet Sera. Your AI front desk that never sleeps.

Sera holds a natural, on-brand conversation on voice, chat, and email. She speaks in your business's tone, understands follow-up questions, and won't read from a rigid script. Most callers can't tell they're not talking to your front desk.

Sera knows her limits. When a request is outside what she's been trained on, she captures the details and hands off to a human — booking a callback, routing to the right person, or escalating — instead of guessing. You stay in control of when she escalates.

Phone calls, website chat, and email — in one agent with one shared memory. A conversation that starts on chat can finish on a call without the customer repeating themselves.

Most teams are live in under 30 minutes. You sign up, point Sera at your website and docs so she learns your business, and drop her on your number, chat widget, or inbox. No implementation project and no sales call required.

Yes. Sera plugs into 30+ systems including Salesforce, HubSpot, Zendesk, Intercom, Slack, and Gmail, plus a REST API for anything custom. She reads and writes to your CRM, help desk, and calendar so every answer and booking lands where your team already works.

Twig is SOC 2 Type II certified, with built-in PII detection and redaction. Your data is encrypted and used only to power your own agent — never to train shared models.

Sera is free to start with no credit card. Paid plans begin at $99/mo — typically less than a single missed customer. See the pricing page for plan limits and a savings calculator.

Yes. There's no long-term contract — start free, upgrade when Sera is paying for herself, and cancel whenever you like.

Yes. Sera works as an inbound AI SDR — she qualifies website and inbound leads in real time, answers product questions, and books demos straight onto your team's calendar across chat, email, and voice. She's CRM-agnostic, so she fits your funnel instead of forcing a new one.

That's exactly what she's built for. Beyond answering, Sera handles the full front-office workflow — qualifying, scheduling, routing, and follow-up — and writes everything back to your CRM and calendar so nothing falls through the cracks.

Teams move to Sera from Qualified when they want inbound qualification and meeting booking without being locked to Salesforce or a heavy implementation. Sera is CRM-agnostic, works on chat, email, and voice, and you can start free in minutes instead of waiting on a rollout.

Yes. Like Fin, Sera resolves inbound questions autonomously — but she isn't tied to the Intercom inbox. She runs across voice, chat, and email, books appointments, and connects to the help desk and CRM you already use, so you're not forced onto one vendor's platform.

They all resolve support tickets, but Sera is built for the front desk: voice-first, books appointments into your calendar and PMS, and goes live self-serve in under 30 minutes with no implementation project or mandatory sales call.