Tag

getting started

2 articles tagged with “getting started”

key concepts

5 AI customer support vendors worth demoing in 2026 — Decagon, Sierra, Forethought, and 2 more. $15.12B market, 56% AI-handled.

March 29, 2026 · 9 min read

customer support

Zendesk acquired Forethought in March 2026. What the deal means for AI support buyers — market consolidation, vendor independence, what's next.

March 29, 2026 · 9 min read