Twig + GitHub
Twig connects to GitHub to ingest README files, issues, and documentation, enabling AI agents to answer developer-facing support questions.
What is Twig + GitHub?
Twig is an autonomous AI support platform that triages, self-evaluates, and resolves customer support tickets by integrating with tools like Zendesk and Salesforce. The Twig + GitHub integration connects your GitHub workspace to Twig's Autonomous AI Support platform, enabling AI agents to resolve tickets directly inside GitHub.
What Twig Does with GitHub
✓Ingest GitHub README files and wiki pages as knowledge
✓Reference GitHub issues and discussions in responses
✓Answer developer-facing API and integration questions
✓Support for public and private repositories
How It Works
Connect your GitHub account or organization
Select repositories to ingest
AI agents use repo documentation to resolve developer support tickets
Why Teams Use Twig with GitHub
Developer-facing products often receive support questions about APIs, SDKs, and configuration. Twig ingests your GitHub documentation — READMEs, wiki pages, and issue discussions — and uses it to resolve technical support questions automatically.
Related Integrations
Related Use Cases
Frequently Asked Questions
Can Twig access private GitHub repositories?
Yes. Twig connects via GitHub OAuth and can access private repositories you authorize. Only selected repo content is ingested as knowledge.
