Analytics Dashboard

What is an Analytics

Administrators of the AI Brain can see how the AI Brain is being used by their team. The analytics screen provides a high-level aggregate analytics view about the different sources, top usage data, top users, etc

Navigating to Analytics

You can find the Analytics module under Home> Analytics. Click on this link to open the Analytics Module.

Analytics Screen

The screen by default shows the usage analytics from all of the time, You can use different filters to view usage for a specific period

• Questions by Week: You can see how your team is using the AI brain across different sources. Like Web, Browser Extension, and Native apps within ZenDesk, HelpScout Etc
• Questions by Day:
• Questions by Status:
• Top Users:

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Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the ask query parameter:

GET /dev/product/monitoring/view-analytics.md?ask=<question>

The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.